HBS Trash - Colorado Springs, CO - Nextdoor (2024)

Do not use ... They steal and lie to their customers. First lied to me about quote charging me twice the amount of the quote and now they lied to me about the refund.... It's been 2 days and I just had to ask my bank to dispute the charges because I still haven't gotten the refund.

Waste Connection / Springs Waste Systems. FYI, if you previous had Springs Waste Systems for your trash removal, which there were 75,000 customers before the company was acquired by Waste Connections and are paying $63 for their service; you are paying $13 more then current Waste Connections customers and any new Waste Connections who signs up for their service. This difference in costs for former Springs Waste Systems equates to Waste Connections collecting $3.9 million a year only from former Springs Waste Connections. After talking to the local Waste Connections office manager, Waste Connections will not contact former Springs Waste Systems customers or decrease their costs automatically inline with current or new Waste Connections. Former Springs Waste Systems customers must contact Waste Connections directly to reduce their costs to $50.

Trash companies. Think its about time to look for a new trash company. We've been with SW for prob 8 yrs. Had issues here and there but was usually resolved by the next business day. For the last 2 months my trash has been skipped 4 times. Last friday when this happened I called but they were gone of course so I talked to them on Monday. They reassured me he would pick both cans and any bags around it. Well he tried skipping again. Showed me that my house wasn't on his list. Apparently a glich in their system. So 4 times in 2 months that my house isnt on his list even after I talked to them? Any recommendations for other trash companies would be greatly appreciated. Thx