MyChart Patient Portal | Louisville KY | UofL Health (2024)

UofL Health has two different patient portals - you may use both, depending on where you have been seen. Please talk to your provider or a staff member to find out which portal your visit will show up in.

The UofL Physicians MyChart Patient Portal is for patients who have been seen in a UofL Physicians provider's office and is used by many of our outpatient services.

The MyHealthNow patient portal is for patients who have been seen at one of the following facilities:

  • UofL Health – UofL Hospital
  • UofL Health – Jewish Hospital
  • UofL Health – Mary & Elizabeth Hospital
  • UofL Health – Peace Hospital
  • UofL Health – Shelbyville Hospital
  • UofL Health – South Hospital
  • UofL Health – Medical Center East
  • UofL Health – Medical Center Northeast
  • UofL Health – Medical Center Southend
  • UofL Health – Medical Center Southwest
  • UofL Health – Brown Cancer Center
  • UofL Health – Frazier Rehab Institute

UofL Physicians MyChart patient portal

Our new MyChart patient portal has everything in one convenient place, right at your fingertips.

MyChart is your secure online health connection, providing personalized online access to your medical record at UofL Health – UofL Physicians.

Request access to MyChart to take advantage of the benefits before your next appointment with UofL Health – UofL Physicians.

MyChart has so much to offer – all within one platform.

All your health information in one place

See your medications, request refills, see test results, view scheduled appointments, pay medical bills and more all in one location.

Quickly schedule appointments and find care

Make appointments with your UofL Physicians provider at your convenience, complete pre-visit tasks and paperwork from home with the e-check-in feature and find the nearest urgent care location when you need it.

Connect with a doctor no matter where you are

Send a message, discuss diagnosis and treatment online, talk face-to-face over video (telehealth) or arrange an in-person follow-up visit with a UofL Physicians provider.

Take care of your family members

With proxy access, you can stay on top of everyone’s appointments and check in on family members who may need extra help, all from your MyChart account.

Take advantage of these additional benefits MyChart has to offer and you’ll be all set for your next appointment with UofL Physicians.

Request access to your personalized MyChart account at MyChart.UofLHealth.org.

MyChart frequently asked questions

When will I be able to access my information in MyChart?

You may now request access to the UofL Physicians MyChart patient portal. However, your information may not show up until the provider has had a chance to review your information with you.

Is this confidential?

We’ve taken extra steps to ensure your health information remains confidential. Your records are safe from unauthorized access because our patient portals are password-protected and information is delivered via an encrypted connection.

Who has access?

  • Patients 18 and older
  • Parents of minor children
  • Legal guardians (legal documentation is required)
  • Emancipated minors (patients younger than 18 who are legally married, living apart from parents or those who have borne or fathered a child.)

How do I gain access to the patient portals?

MyChart: MyChart.UofLHealth.org

Who do I contact if I have questions or have trouble requesting access?

Our team is happy to help. If you have questions, call 502-588-7005 or email MyChartSupport@UofLHealth.org.

MyHealthNow patient portal

MyHealthNow is UofL Health’s patient portal that provides you secure access to your medical information.

The MyHealthNow patient portal is for patients who have been seen at one of the following facilities:

UofL Health – Brown Cancer Center
UofL Health – Frazier Rehab Institute
UofL Health – Jewish Hospital
UofL Health – Mary & Elizabeth Hospital
UofL Health – Medical Center East
UofL Health – Medical Center Northeast
UofL Health – Medical Center South
UofL Health – Medical Center Southwest
UofL Health – Peace Hospital
UofL Health – Shelbyville Hospital
UofL Health – UofL Hospital

MyHealthNow allows you to easily:

  • Review your appointments at these facilities
  • View test results
  • View immunization, allergy and health history
  • Manage medications

Set up your account

Log in

There’s an app for that!

Want an even easier way to connect to your health care? One you’ve registered for MyHealthNow, download the Healthelife app in the app store and sign in!

Questions? Call 866-889-9251.

MyChart Patient Portal | Louisville KY | UofL Health (2024)

FAQs

Does UofL have MyChart? ›

UofL Physicians MyChart patient portal

Our new MyChart patient portal has everything in one convenient place, right at your fingertips. MyChart is your secure online health connection, providing personalized online access to your medical record at UofL Health – UofL Physicians.

What is the difference between Epic and MyChart? ›

Note: MyChart is an Epic branded name. Your organization may use a different name for their patient portal. Access the application on your personal device. Carefully review the app's terms and conditions.

Why is my MyChart activation code not working? ›

My activation code does not work. What should I do? For your security, your activation code expires after a set period of time and is no longer valid after the first time you use it. If you still have problems call our MyChart Patient Support Line at 855-513-5513.

Why can't i log into MyChart? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

How do I view my messages on MyChart? ›

Read messages and conversations with your doctor or other clinic staff by going to your Inbox at Messages in the top menu. You may also go to Your Menu > Communication > Messages.

What are the downsides of MyChart? ›

  • Actual data when displayed is a bit unpolished.
  • Didn't find easy integration to device calendar and profiles.
  • Dark mode would have been nice.

Are MyChart and Patient Portal the same thing? ›

MyChart is EPIC's patient portal. MyChart is a secure means for patients to access parts of their health records through a web browser and cell-phone apps.

What is the best browser for MyChart? ›

What web browsers work best with MyChart? To ensure the best experience, you will need to enable pop-ups and use a recommended web browser or mobile device: Google Chrome or Mozilla Firefox web browser, if using a computer. MyChart app for iOS or Android.

Who owns MyChart? ›

MyChart by Epic

Founded in a basem*nt in 1979 with 1 ½ employees, Epic develops software to help people get well, help people stay well, and help future generations be healthier. There are over 305 million patient charts in Epic, representing patients from all 50 states and over a dozen countries.

What is the password requirement for MyChart? ›

Hints on your password

Your password is different than your MyChart username. It is also case sensitive and must be at least 8 characters long, contain at least one number, and one letter.

Why are my test results not showing up on MyChart? ›

Some test results are not released to your MyChart account because of their sensitive nature. Your doctor determines which types of test results are able to be accessed through MyChart and which might require an in person conversation.

Is there a Duke MyChart app? ›

Download My Duke Health on mobile

The app is available for use on all mobile devices. If you're a Duke patient, My Duke Health will provide a tailored, Duke-specific experience for your online interactions and include all of the current MyChart functionality.

How to set up uh MyChart? ›

Clinic staff might sign you up directly while you're at the front desk or in the exam room. You might receive a MyChart activation code on your After Visit Summary or on a billing statement. You might receive a text message or email with an activation code when you come in for a visit.

Is MyChart and MyChartPLUS the same? ›

MyChart (mobile app) and MyChartPLUS (web site) are secure and personalized online tools that provide you with instant access to all of your medical information. You can even access and manage information for family members.

Who uses MyChart by Epic? ›

Customers of Epic MyChart
CustomersEmployee RangeCity
HonorHealth10,000+Phoenix
Cencosud10,000+Santiago
RWJBarnabas Health10,000+Pearl River
Aspirus10,000+Wausau
6 more rows

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