Shopping for a Diamond? 9 Reasons you should avoid the mall jewelry stores. (2024)

Shopping for a Diamond? 9 Reasons you should avoid the mall jewelry stores. (1)

We know. It's tempting. You want to buy a special piece of jewelry for someone you care about.

And you think heading to a local mall will be the most efficient way to do it. After all, there are usually at least two jewelry stores in a mall and you know you'll be able to visit them within a few hours.

But trust us. You don't want to do it.

Not before you read this article.

You see, there are a lot of very good reasons why buying jewelry at your local mall isn't a good investment. In fact, many times it will be a waste of time AND money. Not to mention the disappointment your loved one will feel when, for instance, the ring you so lovingly gave her had two stones fall out within weeks of putting it on her finger.

She's going to feel badly for you and you're going to feel angry. “I spent two months salary and this is what I get?!"

We definitely don't want that to happen to you.

So we'll get you educated in a jiffy. Here are 9 reasons why you don't want to buy a diamond ring from a jewelry mall store:

Reason #1: Mall jewelry stores sell low quality, mass produced rings.

Most mall jewelers are huge chains or department stores. Think of them as the “Walmart" of jewelry companies. They offer mass-produced jewelry that is quickly (and not skillfully) made.

They have to make thousands of identical rings to supply all their stores. And to cut costs they manufacture in China and India. These workers are not highly trained, nor are they highly paid. And as is the case in many factories in Asia, many of these workers are children - so, no wonder the quality is low. And, ethically, this rubs many of us the wrong way.

Do you really want these people making your engagement ring?

To save a few bucks they also hollow out the metal in order to make the ring as light as possible. This saves precious metal. If they can save $100 a ring ‒ and they crank out 5,000 rings a month ‒ that is a hefty chunk of change.

But wouldn't you want that extra metal in your ring so the diamonds are properly held in place, and the shank won't easily break? Of course you would.

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The Yates Advantage: We are very choosy about quality. We simply don't do business with manufacturers who produce shoddy and/or lightweight jewelry. Our good name is attached to the ring you buy. We don't take it lightly, and we warranty on the ring for one full year.

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Reason #2: Their diamonds do not sparkle much and typically are “cloudy."

One of the joys of owning a diamond ring is watching how it sparkles and gleams so beautifully in the light.

People often will hold up their rings in the sunlight, just to enjoy those gorgeous rays of light reflect off this exquisite gem.

The reason diamond rings from a mall often don't have much brilliance is that their diamonds have a lot of inclusions (imperfections inside the diamond.) These inclusions block the light from entering the stone. Because of this the light cannot bounce off the diamond facets and return through the top of the diamond, which creates brilliance. Thus, there's not much life to them. They are dull and lifeless.

Buying a diamond engagement ring is a big investment. Don't you want your diamonds to light up and sparkle? We believe we already know the answer – yes!

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The Yates Advantage: We wouldn't give ugly cloudy diamonds to our loved one. Nor would we wear one. And we only sell what we personally would wear or give. Trust us. We think you'll agree that our selection of diamond rings is far superior in brightness than anything you'll find in a mall.

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Reason #3: Their diamonds are off-color, usually grayish colored.

The closest I can describe it is the color of 'dirty dishwater.'

When you purchase a diamond ring, you want the 'WOW' factor! Not the 'Blah" factor!

The diamond color grade scale starts at D, which is colorless. Most high quality engagement rings will be made with F-H color grade diamonds, which is colorless to near colorless. This means they look “white".

However, mall stores offer rings that are made cheaply, using cheap materials.

A light, grayish-colored diamond costs about half as much as a colorless diamond. Jewelry chain stores buy these and pass them off to their customers. When the entire store sells this low level of quality stones, it's hard for you to compare them when that's the only selection you find (and when store after store presents the same offering).

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The Yates Advantage: We won't sell a diamond that we ourselves would not be delighted to own. And we sure as heck wouldn't want to own a dirty gray diamond. Ugh. Talk about the “Blah" factor. We'd rather offer you the “WOW" factor you're looking for!

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Reason #4: They do not sell G.I.A. lab-graded certified diamonds.

Every industry has their own organization that many consider the preferred source for defining standards and benchmarks. For the diamond industry, that is the Gemological Institute of America or G.I.A.

Most stores in the mall, like Kay Jewelers and Zales, do not sell diamonds that are independently lab-graded by G.I.A., which is recognized as the most accurate grading lab in the world.

If they do offer a “certified" diamond, it's usually by some no-name grading lab such as GSI, GCAL, GAI. The problem is these other labs over-grade the diamond's color and clarity by 1 to 3 grades!

The stores sell you a 1ct, G color, SI1 clarity diamond. But you end up with an I to J color and I1 clarity stone. This is unethical! Don't become a victim of this unscrupulous practice. Buy a G.I.A. graded diamond. They don't inflate the quality.

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The Yates Advantage: We sell G.I.A. and E.G.L. USA lab-graded diamonds. We will not offer you “house graded" or an over-graded diamond from one of those no-name labs. We're confident you'll be very pleased with our high-quality diamonds.

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Reason #5: Cookie cutter designs.

Take a stroll in the mall and pop in the jewelry stores. Look at their engagement rings. After hitting two or three stores, do you notice a pattern?

That's right... all the rings look identical! Do you really want the same engagement ring as your neighbor? Or the same one the lady in front of you at the grocery store has on her finger? Just imagine how it feels to hear someone say, "Oh, I've got that same ring!"

You have unique tastes. Make sure your ring reflects your own personal style. Choosing a ring is an enjoyable experience and when you feel like you've met your own “match," you want to make sure it's special.

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The Yates Advantage: Our designer engagement rings include many unique one-of-a-kind-styles. You'll also find original vintage engagement rings from the early 1900s! And let me tell you, these rings are just drop-dead gorgeous. You must see them for yourself to believe it.

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Reason #6: Want a custom design?

Say you see a ring in a style magazine that a celebrity is wearing. It inspires you to create your own one of a kind ring. Or you have an idea for your dream ring.

Guess what? The mall stores can't make it for you.

Customized consumer items have become very popular over the past decade. More and more people want something that has their own “special something" added to it. Jewelry is no different.

If you had a choice between wearing what everyone else is wearing... or wear something that is different and expresses your own unique personality, which would you choose?

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The Yates Advantage: We love helping you with custom designed rings! Although it's a bit more work for us, it's worth it. You get exactly what you want and we feel honored to help bring your vision to life. We first take time to sit down with you and listen to your ideas. Then we sketch the design. From there we create a CAD design showing you the ring from different angles. You are guaranteed a one-of-a-kind design that is an original - just like you.

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Reason #7: Fake sales and inflated prices.

Did you know the mall jewelers have a sale every single day? You've seen the 50% - 70% off sale signs in their store. But here's the truth. It's fake.

The prices are deliberately marked up sky-high so they can slash the price by 70%. They never intended to sell it at the “regular" price. It's a scam. But it works. Don't let it work on you.

Seriously, have you ever seen a car, a camper trailer or a nice camera (just some random things folks buy) on sale for 70% off? Ridiculous.

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The Yates Advantage: You don't have to worry about missing out on one of our 70% off sales ‒ because we don't have them. Of course in order to keep our doors open, we have to make a profit. But we won't mark the jewelry up astronomically and gouge people, or have fake sales. You get high-quality, beautiful jewelry at the right price.

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Reason #8: They are salespeople, not gemologists.

Most of the mall jewelry stores have commission-driven sales employees.

Typically, they have only a few months (or possibly a couple of years) in the jewelry industry. The employee turnover rate is high. And their gemology education is almost non-existent.

Do you really want this type of person guiding you in the purchase of a valuable diamond? If you conduct even a small amount of research on diamonds, there's a very good chance you'll know more than the average salesperson at a mall jewelry store.

Go to a professional, instead. It's a better investment of your time and money.

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The Yates Advantage: We have a G.I.A. Graduate Gemologist on staff. Also, each team member has received extensive education and training from G.I.A. Our expert team will help you get the best diamond at the best price. And we are a proud member of the following organizations:

  • GIA Alumni
  • National Association of Jewelry Appraisers
  • Women's Jewelry Association
  • American Society of Jewelry Historians
  • Jewelers of America
  • California Jewelers Association
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Reason #9: Mall stores have killer overhead. And it's passed on to you.

You would be amazed at what a mall charges for rent. It's astronomical. In addition, the stores have to pay the mall ownership a percentage of every dollar that is sold in the store. (Kind of explains all those “sales," doesn't it?)

Don't forget the money spent on those expensive television commercials ‒ which cost millions. Add in the fancy 4-color catalogs and brochures they produce monthly or quarterly.

There's also the managerial costs for the organization -- salaries for the store managers, area managers, district managers, etc. Oh, don't forget the shareholders have to make a profit too!

So there are so many expenses that the price of jewelry is bloated in order to pay for everything. Do you really want your hard-earned dollars going toward high overhead costs? Or getting the best diamond ring for your money?

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The Yates Advantage: We have a small boutique type store located in a lower priced shopping center. We have a small staff. We also don't have shareholders, upper management or any of the other nonsense.

We don't spend money on television ads or fancy catalogs. Because of these very strategic choices for how we run our business, we work on much tighter margins getting you a much better deal. Bottom line: you get a lot more bang for your buck.

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Still unsure whether you should avoid those jewelry stores in the mall?
Read these horrible experiences of people buying diamond jewelry from Kay's, Zales and other mall stores:

www.TheKnot.com/issues-with-kay-jewelers
www.ConsumerAffairs.com/Zales
www.WeddingBee/topic/avoid-all-zales-at-all-costs
www.ConsumerAffairs.com/Fred-Meyer-Jewelers
www.TrustPilot.com/review/Samuel-Jewelers
www.PissedConsumer.com/Daniels-Jewelers

Now that you know, isn't it time you visit our store? The only way to experience "The Yates Advantage" is to see it for yourself.
Please stop by soon. We can't wait to show you our stunning jewelry!

Takeaway: Do yourself a favor and don't buy fine jewelry at the mall.

Related:
Have you heard what's been going on at Kay Jewelers?

Check out our jewelry blog for more fascinating information.

Shopping for a Diamond?  9 Reasons you should avoid the mall jewelry stores. (2024)

FAQs

Shopping for a Diamond? 9 Reasons you should avoid the mall jewelry stores.? ›

These qualities are universally described as the 5 C's – Carat, Cut, Colour, Clarity and Confidence. Understanding the 5 C's can help simplify choosing a diamond allowing you to focus on its beauty and ensuring it is the perfect fit for you or your loved one.

What are the 5 C's of diamond shopping? ›

These qualities are universally described as the 5 C's – Carat, Cut, Colour, Clarity and Confidence. Understanding the 5 C's can help simplify choosing a diamond allowing you to focus on its beauty and ensuring it is the perfect fit for you or your loved one.

Why shouldn't we buy diamonds? ›

Natural Diamonds are Bad for the Planet

No joke. Diamond mining takes a major toll on our natural resources. And it's not just land! Mined diamonds produce more than 125 pounds of carbon for every single carat, whereas lab created diamonds produce just under 10 pounds.

Is it better to buy jewelry at a jewelry store or department store? ›

If you decide to visit a local independent jeweler, you will realize that the quality of the piece you purchase and/or design will be unique. On the other hand, a person who is looking for an engagement ring can walk into any chain store and then leave with a ring that hundreds or thousands of people have bought.

What is a flaw in a diamond? ›

The vast majority of diamonds have imperfections in the form of inclusions; material trapped within the diamond or disruptions in the carbon lattice that are the result of formation deep under the crust of the Earth over billions of years. They are referred to by many as flaws but to others as 'beauty marks'.

Which C is most important when buying a diamond? ›

A good cut will result in a better sparkle. That's why cut is the most important of the 4Cs—if a diamond is poorly cut, no clarity grating, color grading, or carat weight will make up for it. The diamond will look dull and glassy.

Why Millennials don t buy diamonds? ›

Natural Diamonds Aren't High on the Priority List. Millennials would rather spend their money on experiences rather than material things. They would rather take a vacation in another part of the world than to buy expensive jewelry, for example.

What is a downside to diamonds? ›

Environmental Impact: Mining for natural diamonds often has a significant environmental impact, including deforestation, soil erosion, and disruption of local ecosystems. Cost: Natural diamonds are generally more expensive than their lab-grown counterparts due to mining, transportation, and processing costs.

Are diamonds worth more now than 40 years ago? ›

Yes, the average diamond price has increased from 1960 to today.

Why shouldn't you touch your diamond? ›

Even if your diamond is of exceptional cut, color, clarity, and carat weight, environmental conditions can wreak havoc. If you handle the diamond often, the oils on your hands can cloud the gem's surface. Skin oils also attract dirt and other environmental dust, making the stone appear even duller.

Who should not wear real diamond? ›

Zodiac Signs and the Diamond

If your zodiac sign is Aries, Pisces or Scorpio, you should not wear the diamond because according to astrology, diamonds can bring disharmony to your life. Diamond is the gemstone for those who are born under Virgo and Libra as it bestows good luck and prosperity.

When should you not wear diamonds? ›

Well, here is the dilemma- the traditional rule of etiquette, which you may or may not be privy to, is that diamonds are not worn during the daytime. Diamonds are worn only after dusk, or after 6 in the evening! Even the Royal protocol in England dictates this rule.

Do malls sell real diamonds? ›

If they do offer a “certified" diamond, it's usually by some no-name grading lab such as GSI, GCAL, GAI. The problem is these other labs over-grade the diamond's color and clarity by 1 to 3 grades! The stores sell you a 1ct, G color, SI1 clarity diamond.

Are mall jewelry legit? ›

A real problem with many mall jewellers is they simply won't carry any really excellently cut, good clarity diamonds on their inventory. It's just not their end of the market. (Grading labs like EGL IGL etc just don't compare to GIA, AGS or HRD).

What jewelry holds the best value? ›

High-quality materials, such as gold, platinum, and precious gemstones, not only retain their value but may also appreciate over time, making for a solid long-term investment.

What are the 5 C's of value diamond? ›

In conclusion, the 5Cs of diamond are Carat weight, Cut, Clarity, Color and fire. These five factors play an important role in the quality of a diamond and can affect how a diamond appears and performs in various circ*mstances.

What are the 4 C's of diamond shopping? ›

The 4Cs, are the globally accepted standard for assessing the quality of a diamond —color, clarity, cut and carat weight.

What are the 5 C's used for? ›

The 5 C's of credit are character, capacity, capital, collateral and conditions. When you apply for a loan, mortgage or credit card, the lender will want to know you can pay back the money as agreed. Lenders will look at your creditworthiness, or how you've managed debt and whether you can take on more.

What are the best C's of diamonds? ›

Out of the 4 C's of diamonds, the cut of the diamond is the most important. This is followed by color, clarity, and carat weight.

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