Avast One - Getting Started | Official Avast Support (2024)

This article assumes that the latest version of Avast One is installed and activated on your device. For detailed instructions, refer to the following articles:

• Installing Avast One
• Activating an Avast One subscription
• Installing Avast One
• Activating an Avast One subscription
• Installing Avast One
• Activating an Avast One subscription
• Installing Avast One
• Activating an Avast One subscription

You can access features and settings from the Home screen using the options below:

• Shortcuts: Provides quick access to some of the most popular Avast One features. A full list of features is available via Explore.
• Explore: Provides access to all of the product features.
• Messages: Displays alerts that allow you to easily resolve any detected issues.
• Account: Includes various options, such as signing in to your Avast Account, checking your subscription details, and accessing the Settings.
• Account: Includes various options, such as signing in to your Avast Account, checking your subscription details, and accessing the Preferences.
• Account: Includes various options, such as signing in to your Avast Account, checking your subscription details, and accessing the settings.

Avast One includes many protection features, which ensure your device runs safely and alert you about harmful files and connections. To explore the protection features in Avast One:

1. Open Avast One and click Explore in the left panel.
2. Your protection features are listed under Device protection. Click an individual feature to learn more.

All protection features in Avast One are enabled by default and configured to provide optimal protection. To stay protected, all you need to do is run regular scans to protect your device against malware.

Avast One includes many protection features, which ensure your device runs safely and alert you about harmful files and connections. To explore the protection features in Avast One:

1. Tap the Avast One icon on the Home screen of your device to open the app.
2. Tap Explore in the bottom panel.
3. Under Device protection, select from the following features:
   • Scan Center: Allows you to run a scan to check for malware, security vulnerabilities, and performance issues on your device.
   • Web Shield: Blocks malicious URLs and warns you when you try to visit a dangerous website.
   • Email Guardian (paid feature): Scans your incoming emails for up to 5 mailboxes when you check them using a web browser.
   • Scam Protection (paid feature): Checks if the links you receive via email or SMS are safe.
   • App Lock (paid feature): Protects your sensitive apps with a PIN, pattern, or fingerprint.
   

To stay protected, ensure that your Device protection features are enabled and run regular scans to check for malware and other security vulnerabilities on your device.

Scan Center includes a range of scans to detect malware, security vulnerabilities, and performance issues on your PC. To access Scan Center and run a scan:

1. Open Avast One and select Explore ▸ Scan Center, then click Open Scan Center.
2. Select the Scan now tab, then choose your preferred scan from the following options:
   • Smart Scan: Performs a comprehensive scan that detects malware, as well as a range of other issues, including vulnerable software, bad browser add-ons, and performance issues.
   • Deep Scan: Performs an in-depth scan for malware, checking your whole system from top to bottom. This scan may take several minutes to complete.
   • Targeted Scan: Performs a scan for malware in the folders or drives that you specify.
   • Boot-Time Scan: Performs a scan of your PC as it boots to scan for malware that is hard to reach after startup. This is an advanced scan designed for use when you suspect a threat in the system.
   

If a scan detects malware on your PC, the suspicious file is moved to Quarantine.

Scan Center includes a range of scans to detect malware, security vulnerabilities, and performance issues on your Mac. To access Scan Center and run a scan:

1. Open Avast One and select Explore ▸ Scan Center, then click Open Scan Center.
2. Select the Scan now tab, then choose your preferred scan from the following options:
   • Smart Scan: Performs a comprehensive scan that detects malware, as well as privacy and performance issues.
   • Deep Scan: Performs an in-depth scan for malware, checking your whole system from top to bottom. This scan may take several minutes to complete.
   • Targeted Scan: Performs a scan for malware in the folders or drives that you specify.
   • External Storage Scan: Performs a scan of any USB, external drive, or other storage device connected to your Mac.
   

If a scan detects malware on your Mac, the suspicious file is moved to Quarantine.

Scan Center includes a range of scans that allow you to check for malware, security vulnerabilities, and performance issues on your device. To access Scan Center and run a scan:

1. Open Avast One and select Explore ▸ Scan Center.
2. Choose your preferred scan from the following options:
   • Smart Scan: Performs a comprehensive scan that detects viruses, malware, vulnerable device and app settings, as well as advanced issues that you can resolve by purchasing a premium subscription.
   • Deep Scan: Performs an in-depth scan for malware and potential security vulnerabilities, checking every part of your Android device.
   • File Scan: Performs a scan for malware in the files or folders that you specify.
   • Network inspector: Checks the networks you're connected to for security risks.

If you use the paid version of Avast One, you can enable Automatically scan for threats to schedule automatic scans, and Automatically scan Wi-Fi to have Avast One scan all new Wi-Fi networks you connect to.

Avast One includes Smart Scan, which performs a comprehensive scan that detects when your app settings are not configured for optimal security and privacy. To run a Smart Scan:

1. Tap the Avast One icon on the Home screen of your device to open the app.
2. Tap Run Smart Scan.
3. Wait while Avast One scans your device for vulnerability issues, then tap Resolve. Optionally, tap the Advanced protection panel to view the advanced issues.
4. Follow the instructions for each found vulnerability to resolve the issue.

For detailed instructions on how to solve the found issues, refer to the sections below.

Avast One includes a built-in Web Shield, which analyzes your connections to websites and alerts you about harmful files and dangerous or fraudulent connections. To enable Web Shield:

1. Open Avast One and tap Explore ▸ Web Shield.
2. Tap Switch ON, then follow the on-screen instructions to give Avast One the required permissions.
3. If prompted, tap Open Settings to disable battery optimization for Avast One.

Web Shield is now enabled. Avast One will notify you if you encounter a suspicious website online.

The following options are available via Web Shield screen:

1. Menu: Tap ⋮ Menu (three dots) ▸ Turn off Web Shield to temporarily disable this feature.
2. Scam protection: When Scam protection is enabled, Avast One opens behind the scenes to quickly scan links from outside of your web browser (for example, from an email, SMS, or messaging app).
3. Block or allow websites: Specify webpages that are always allowed or blocked.
4. Threats blocked: View the number of blocked threats on an hourly basis.

Avast One includes a built-in Web Shield, which analyzes your connections to websites and alerts you about harmful files and dangerous or fraudulent connections. To enable Web Shield:

1. Open Avast One and tap Explore ▸ Web Shield.
2. Tap Next twice, then tap Enable.
3. If prompted, tap Allow to add VPN configurations.

Web Shield is now enabled. The following options are available via Web Shield screen:

1. Disable: Tap Turn off Web Shield to temporarily disable the feature.
2. Statistics: View the number of scans and blocked threats on an hourly basis.
3. Blocked websites: Tap to view a list of malicious websites blocked by Avast One.

Email Guardian is a paid feature which scans your incoming emails for up to 5 mailboxes when you check them using a web browser. Every new email is labeled as either , or for potentially malicious and phishing emails. To set up Email Guardian:

1. Open Avast One and tap Explore ▸ Email Guardian.
2. Tap Next, then tap Add mailbox.
3. Enter your email address, tap Continue, then tap Sign in. Your browser opens.
4. Follow the on-screen instructions to give Avast One permissions to flag suspicious emails, then tap Got it.

Your mailbox is now set up for monitoring by Email Guardian.

The following options are also available via the Email Guardian screen:

1. Safe / Suspicious emails: View the number of safe and suspicious emails.
2. Protected mailboxes: Manage your protected mailboxes. To stop monitoring the mailbox, tap ⋮ More options (three dots) ▸ Remove mailbox.
3. Add mailboxes: Tap Add mailbox, then enter your email address and tap Continue to protect an additional mailbox.

For more information about the VPN Secure Connection feature in Avast One, refer to the article: VPN Secure Connection - Getting StartedVPN Secure Connection - Getting Started.

1. Open Avast One and select Explore ▸ VPN Secure Connection.
2. Tap the large gray OFF button so that it changes to blue ON.

You are now connected to the internet via our secure Avast VPN servers. By default, you are connected to the Fastest location.

The following options are also available via the VPN Secure Connection screen:

• Change location: If you use the paid version of Avast One, you can connect to servers in any of our available locations. Tap the Server location tile, and select a different location from the list.
• Auto-connect on public Wi-Fi: Ensure that VPN Secure Connection turns on automatically to protect your privacy each time you connect to an untrusted public Wi-Fi network (such as in an airport or cafe). To enable this setting, tap the gray (OFF) slider so that it changes to blue (ON).

1. Open Avast One and select Explore ▸ VPN Secure Connection.
2. Tap Next twice, then tap Enable.
3. If prompted, tap Allow to add the necessary VPN configurations.

You are now connected to the internet via our secure Avast VPN servers. By default, you are connected to the Fastest location.

The following options are also available via the VPN Secure Connection screen:

1. Disable: Tap Turn off to temporarily disable the feature.
2. Location: With the paid version of Avast One, you can connect to servers in any of our available locations. Tap Your location appears to others as:, then select a different location from the list.
3. IP address: Shows the randomly-assigned virtual IP address keeping your real location hidden while you are connected to the VPN.

Password Protection in Avast One allows you to check if the login details for any of your online accounts have been involved in a data breach. The exact functionality of this feature differs according to your version of the product. Refer to the relevant section below:

Data Breach Monitoring in Avast One allows you to check if the login details for any of your online accounts have been involved in a data breach. The exact functionality of this feature differs according to your version of the product. Refer to the relevant section below:

Data Breach Monitoring in Avast One allows you to check if the login details for any of your online accounts have been involved in a data breach. The exact functionality of this feature differs according to your version of the app. Refer to the relevant section below:

Data Breach Monitoring in Avast One allows you to check if the login details for any of your online accounts have been involved in a data breach. The exact functionality of this feature differs according to your version of the app. Refer to the relevant section below:

Photo Vault protects your photos and images from prying eyes by moving them to a passcode-protected, encrypted vault. To start using Photo Vault, follow the instructions below:

With Avast One Essential (the free version) up to 40 photos or images from your device or camera can be added to the vault. With a paid Avast One subscription you can store an unlimited number of photos or images in Photo Vault.

1. Open Avast One and select Explore ▸ Photo Vault.
2. Tap Next twice, then tap Enable Photo Vault.
3. Create a four digit access code that you will use to sign in to your Photo Vault. Type it a second time to confirm.
4. To add photos, select either Photo Library or Camera and follow the relevant steps below:
   • Photo Library
     1. If prompted, tap Allow Access to All Photos to give Avast One permission to access your Photo Library.
     2. Tap a photo to select it, then tap Import.
     3. Optionally, tap Delete to remove the photo from your photo library.
   • Camera
     1. If prompted, tap OK to give Avast One permission to access your camera.
     2. Take a photo, then tap Use Photo or Retake.
   

Your photo is imported into Photo Vault.

If you uninstall Avast One, any photos you have stored in the Photo Vault will be deleted along with the app and there is no option to restore them. We recommend exporting your files from Photo Vault before uninstalling the app.

When you use the Avast One performance tools regularly, they can enhance your PC's performance by clearing disk space and eliminating unwanted programs and security risks. To use the performance features:

1. Open Avast One and select Explore in the left panel.
2. Under Smooth performance, select from the following features:
   • PC Speedup: Scans for applications that are running in the background on your PC and allows you to safely put them to sleep. This improves the performance of your PC and reserves its resources for the applications you choose to run.
   • Software Updater: Keeps common third-party software up to date to eliminate potential security risks. Software Updater displays the most popular programs installed on your PC and allows you to easily update all outdated software.
   • Disk Cleaner (paid feature): Scans for and safely deletes dispensable files that may be using a large amount of disk space on your PC.
   • Driver Updater (paid feature): Scans your hardware for broken and outdated drivers, and updates them to prevent problems with your PC.
   

When you use the Avast One performance tools regularly, they can enhance your Mac's performance by clearing disk space and eliminating unwanted programs and security risks. To use the performance features:

1. Open Avast One and select Explore in the left panel.
2. Under Smooth performance, select from the following features:
   • Disk Cleaner (paid feature): Scans for and safely deletes dispensable files that may be using a large amount of disk space on your Mac.
   • App Uninstaller (paid feature): Free up space by removing unused apps and ensure that all junk files are deleted.
   • Photo Cleaner (paid feature): Delete bad or similar photos to create space for more photos and easily browse your library.
   • Duplicate Finder (paid feature): Scans for and safely deletes duplicate files to free up storage.
   

For more information about the Smooth performance features in Avast One, refer to the article: Avast One - Frequently Asked QuestionsAvast One - Frequently Asked Questions.

Junk Cleaner detects dispensable items that are occupying your device's storage, including leftover APKs, residual files, visible cache, and shared cache. To remove these items to free up storage space:

1. Open Avast One and select Explore ▸ Performance Center.
2. Select Junk Cleaner.

   The first time you run the Junk Cleaner, you may be prompted to grant Avast One the All files access in your device settings.

3. Once the scan completes, tap Resolve.
4. Tap Delete to clean a specific category or Delete all to clean everything.
5. Tap Done to return to the Performance Center screen.

Your device is now optimized. If you use the paid version of Avast One, you can enable Automatically free up space to ensure that Avast One automatically removes junk files from your device once per day.

Traffic Monitor checks if any apps are using too much data and slowing down your internet. You can also find out where your apps send data and check if any apps are connecting to servers in a specific location. In addition, if you use the paid version of Avast One, you can create specific connection rules for each application.

To use Traffic Monitor:

1. Open Avast One and select Explore ▸ Traffic Monitor ▸ Open Traffic Monitor.
2. If Traffic Monitor is turned off, click Turn on, or click the red (OFF) slider so that it changes to green (ON).
3. Click the Traffic monitor mode button in the top-right corner of the menu to choose between the following rules:
   • Alerts - Ask for my permission: Traffic Monitor asks if you want to block any new connections, except the connections with set rules.
   • Silent - Allow new connections: Traffic Monitor automatically allows all new connections without notifying you, except the connections with set rules.
   • Silent - Block new connections: Traffic Monitor automatically blocks all new connections without notifying you, except the connections with set rules.
   • Ignore rules - Monitoring only: No connections are blocked and any previously set rules are ignored.
4. If prompted, enter the password that you use when you start your Mac, and click OK.

The selected rules will apply for all your apps. Alternatively, you can set rules for individual apps:

1. Select an app to view details about its data usage.
2. Configure the following rules:
   • Use the slider in the top-right corner of the menu to block, allow or have the app ask for your permission when connecting to the internet.
   • Use the slider next to individual connections to either block or allow them.
3. Click Create rule to confirm the rule for the connection.

Traffic Monitor will now allow or block your connections according to the set rules.