May 2017
I am sorry to say, I am a PC player and don't know much about trouble on consoles.....
Generally, things to try...
1) Repair install...I assume you can still do this on console.
2) Delete and redownload and reinstall dlc, making sure it is completely installed before starting.
3) Power cycle your console...which means powering down, unplugging for a minute and then bringing back up.
4) Hope someone who knows consoles better comes along with a great idea.....
5) Contact EA support and use chat option in Firefox browser......Official EA help site.....
Good luck, and sorry I didn't post earlier, as I was hoping one of the ones who know consoles would.....
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I am NOT an EA employee, I am just a simple gamer like most everyone else here volunteering my help to those who may can use it .....That means I have to pay for my games just like you, lol.
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