Ratings & Comments
4.8 of 5 stars
Provider Rating (223 reviews, 92 comments)
All patient experience ratings and comments are submitted by Community Health Network patients through post-care surveys. Only surveys administered by Community Health Network are displayed and reviews are anonymous to ensure privacy. Not all reviews submitted from patients included a comment.
Listened Carefully
Average provider Listened Carefully rating 4.8 out of 5 stars4.8
Explained Things Clearly
Average provider Explained Things Clearly rating 4.7 out of 5 stars4.7
Addressed Concerns
Average provider Addressed Concerns rating 4.8 out of 5 stars4.8
Spent Enough Time
Average provider Spent Enough Time rating 4.7 out of 5 stars4.7
Showed Courtesy & Respect
Average provider Showed Courtesy & Respect rating 4.9 out of 5 stars4.9
Involved in Care Decisions
Average provider Involved in Care Decisions rating 4.8 out of 5 stars4.8
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5 out of 5 stars5 of 5 stars
Reviewed on 5/7/2024
Good listener, so very easy to talk to. Seems very knowledgeable.
3 out of 5 stars3 of 5 stars
Reviewed on 4/22/2024
He explained my X-ray to me in a way that was informative
5 out of 5 stars5 of 5 stars
Reviewed on 3/4/2024
Dr. Kluetz is able to administer a cortisone shot that is nearly painless, and offers a good result. Thank you!
5 out of 5 stars5 of 5 stars
Reviewed on 3/3/2024
Joshua Tim is an amazing provider who is patient centered.
5 out of 5 stars5 of 5 stars
Reviewed on 3/2/2024
He is thorough and professional
5 out of 5 stars5 of 5 stars
Reviewed on 2/6/2024
Very professional
5 out of 5 stars5 of 5 stars
Reviewed on 2/5/2024
He is wonderful - great listener and explains everything very well. Always feel like he cares about what is happening with my care.
5 out of 5 stars5 of 5 stars
Reviewed on 1/26/2024
Dr. Kluetz always has a smile and makes you feel at ease.
5 out of 5 stars5 of 5 stars
Reviewed on 1/11/2024
I think he is a great doctor
5 out of 5 stars5 of 5 stars
Reviewed on 1/11/2024
I also believe that he is a very good asset to the bone area for orthopedics. And that if you are confused, he'll make sure he just works with you until you get a clear understanding. He doesn't mind that you bring people with you to interpret what you don't understand so it can be put in learn layman's term to help us humans
5 out of 5 stars5 of 5 stars
Reviewed on 1/6/2024
He’s very thorough and knowledgeable
5 out of 5 stars5 of 5 stars
Reviewed on 12/25/2023
Dr Kluetz listens to your concerns with compassion and works with you to address the issues you are having and how to best treat or resolve them.
5 out of 5 stars5 of 5 stars
Reviewed on 12/22/2023
He was very clear with his explanations and answered all our questions. He showed kindness to my mom and was polite.
5 out of 5 stars5 of 5 stars
Reviewed on 12/12/2023
He is very thorough, and answers all questions.
3 out of 5 stars3 of 5 stars
Reviewed on 12/11/2023
Needs to spend more time with patient. Needs to explain what’s going on.
5 out of 5 stars5 of 5 stars
Reviewed on 11/23/2023
The Best Doctor
5 out of 5 stars5 of 5 stars
See AlsoYale MedicineAbout MyChart | MyChartFind a Location | Illinois Bone & Joint InstituteWhy Do I Need an Appointment to Get My Medical Test Results?Reviewed on 11/15/2023
Very thorough
5 out of 5 stars5 of 5 stars
Reviewed on 11/9/2023
I really feel he listens to my thoughts on my health issue. I also really appreciate his approach to the issue and thankful his first thought isn't surgery.
5 out of 5 stars5 of 5 stars
Reviewed on 10/17/2023
We love Dr. Kluetz! Very attentive and knowledgeable. Patiently explains things
5 out of 5 stars5 of 5 stars
Reviewed on 10/13/2023
He shows me my xrays and explains what we are seeing.
5 out of 5 stars5 of 5 stars
Reviewed on 9/23/2023
Very friendly & he answered all of my questions.
5 out of 5 stars5 of 5 stars
Reviewed on 6/17/2023
Dr. Kluetz is smart, kind, patient, and calm. I rank him highly!
5 out of 5 stars5 of 5 stars
Reviewed on 5/18/2023
He did let me no there was a problem that needed to be address and I appreciate that very much.
5 out of 5 stars5 of 5 stars
Reviewed on 5/2/2023
Dr. Kluetz has the appropriate blend of competent professionalism and personal attunement. He asked and answered questions, clarified when necessary. He went over my xrays, explained, and made recommendations. I felt heard and seen, and comfortable with the medical care provided.
5 out of 5 stars5 of 5 stars
Reviewed on 3/26/2023
Very understanding
4 out of 5 stars4 of 5 stars
Reviewed on 3/25/2023
Dr Kluetz is thorough and pleasant to deal with. He did listen to my complaint and ordered PT so I can attempt to help the knee issue.
5 out of 5 stars5 of 5 stars
Reviewed on 2/19/2023
Listen to my symptoms and proposes options for treatment. Easy to interact with Dr. Kluetz
5 out of 5 stars5 of 5 stars
Reviewed on 2/5/2023
Dr. Kluetz was kind and respectful. He took time to explain the options and then walked me through the procedure.
5 out of 5 stars5 of 5 stars
Reviewed on 1/17/2023
My knee already has relief. I start exercises tomorrow.
5 out of 5 stars5 of 5 stars
Reviewed on 1/13/2023
Dr. Kleutz is whip smart, very reassuring and very thorough.
5 out of 5 stars5 of 5 stars
Reviewed on 1/12/2023
He was on time for my appointment he was very thorough and explaining my x-rays and the things that were going on with me. He answered all my questions.
5 out of 5 stars5 of 5 stars
Reviewed on 1/6/2023
Great doctor
5 out of 5 stars5 of 5 stars
Reviewed on 12/12/2022
Knowledgeable about issue and flexible to work with what patient wants.
1 out of 5 stars1 of 5 stars
Reviewed on 11/29/2022
Dr. Kluetz did not seem to care nor offer any possible solutions to my condition. It seemed like I was an annoyance to him.
5 out of 5 stars5 of 5 stars
Reviewed on 11/11/2022
He is truly great. He listens and is able to level with you. I am glad he is one of my top doctors.
5 out of 5 stars5 of 5 stars
Reviewed on 11/10/2022
Thorough
5 out of 5 stars5 of 5 stars
Reviewed on 11/8/2022
Dr. Kluetz did a great job explaining the injury my son had and how to treat it.
5 out of 5 stars5 of 5 stars
Reviewed on 11/6/2022
Provider was very knowledgeable, and took the time to answer all of our questions.
5 out of 5 stars5 of 5 stars
Reviewed on 11/1/2022
He was professional and caring. He gave me choices that I could make besides surgery.
5 out of 5 stars5 of 5 stars
Reviewed on 10/21/2022
Dr. Kluetz was very informative and good about seeing if I had any questions or concerns.
5 out of 5 stars5 of 5 stars
Reviewed on 9/27/2022
Friendly and thorough
5 out of 5 stars5 of 5 stars
Reviewed on 9/15/2022
He was very pleasant and answered all of my questions which put my mind at ease
5 out of 5 stars5 of 5 stars
Reviewed on 9/8/2022
Dr Kluetz is the best! My son was very comfortable with him. He reviewed his X-ray in detail with us and thoroughly explained his assessment and treatment plan. He answered all of our questions and concerns.
5 out of 5 stars5 of 5 stars
Reviewed on 9/5/2022
He is very attentive to detail and finding a solution.
5 out of 5 stars5 of 5 stars
Reviewed on 8/8/2022
Again, I felted cared for and not just a number. Now that we know the root cause I hope I feel better soon.
5 out of 5 stars5 of 5 stars
Reviewed on 7/21/2022
Very patient and matter-of-fact. i'm glad he's my ortho expert!
5 out of 5 stars5 of 5 stars
Reviewed on 7/16/2022
Very attentive. Extremely knowledgeable. Listens to concerns and takes time to answer questions. We never feel rushed at our appointments.
5 out of 5 stars5 of 5 stars
Reviewed on 7/8/2022
He was very professional and interested in my issues.
5 out of 5 stars5 of 5 stars
Reviewed on 6/25/2022
Dr Kluetz gives the least painful cortisone injections I have ever experienced. He is also very kind and caring. I will always come to him for these injections. Amazing!!
4 out of 5 stars4 of 5 stars
Reviewed on 6/14/2022
Dr. Kleutz is super efficient, but thorough and attentive.
5 out of 5 stars5 of 5 stars
Reviewed on 6/7/2022
Very professional
5 out of 5 stars5 of 5 stars
Reviewed on 5/24/2022
Thorough, attentive listener, professional, patient, and clear explanation of next steps, etc.
5 out of 5 stars5 of 5 stars
Reviewed on 5/18/2022
Wonderful, knowledgeable, and excellent experience. I am grateful to happen to Google Ortho walk-in clinic and found Community Health Network had one close. It was a great experience and I am thankful to have found Dr. Kluetz and his team. It was a seamless process, very thorough care. Thanks again!
5 out of 5 stars5 of 5 stars
Reviewed on 5/15/2022
Great at listening
5 out of 5 stars5 of 5 stars
Reviewed on 5/14/2022
Dr. Kluetz is clear in his explanations and listens to patients' concerns.
5 out of 5 stars5 of 5 stars
Reviewed on 4/11/2022
He was very gentle and thorough. He explained my injury and what to do about it in easy to understand terms.
5 out of 5 stars5 of 5 stars
Reviewed on 3/14/2022
We are very satisfied with your services provided
5 out of 5 stars5 of 5 stars
Reviewed on 2/24/2022
He was very kind and had a really soothing way of talking to you. I get a lot of anxiety in a hospital and he made me feel super comfortable.
5 out of 5 stars5 of 5 stars
Reviewed on 2/12/2022
As I stated previously, I like his approach to treatment.
5 out of 5 stars5 of 5 stars
Reviewed on 1/29/2022
He is very knowledgeable and great communicator.
5 out of 5 stars5 of 5 stars
Reviewed on 1/4/2022
Dr. Kluetz Very nice caring person great listener, gave good advise for treatments. I was in for injection No pain.
5 out of 5 stars5 of 5 stars
Reviewed on 12/10/2021
Very knowledgeable
5 out of 5 stars5 of 5 stars
Reviewed on 12/3/2021
His bedside manner is impeccable. Wasn't rushed explained things thoroughly even though we were worked into his schedule he was not rushed. He's a great Doctor.
5 out of 5 stars5 of 5 stars
Reviewed on 12/1/2021
Very thorough exam explained my xrays and what happened to my knee soft tissue to cause such pain.
5 out of 5 stars5 of 5 stars
Reviewed on 11/22/2021
Dr. Kluetz listened to my immediate concerns and provided treatment.
5 out of 5 stars5 of 5 stars
Reviewed on 11/5/2021
Dr. Kluetz was very kind and explained his diagnosis in a way that was easy to understand.
5 out of 5 stars5 of 5 stars
Reviewed on 10/22/2021
He explained the findings and sort our input on the treatment plan.
5 out of 5 stars5 of 5 stars
Reviewed on 10/12/2021
Highly recommend!
5 out of 5 stars5 of 5 stars
Reviewed on 10/4/2021
Very personable and easy to understand.
5 out of 5 stars5 of 5 stars
Reviewed on 9/20/2021
Dr. Kluetz was very knowledgeable about my type of injury, and he presented himself as a true professional in his field. He asked a number of questions in the process of his diagnosis, and he answered several of my own questions. I would not hesitate to recommend Dr. Kluetz to anyone in need of orthopedic care. The assisting staff was also very friendly and helpful.
5 out of 5 stars5 of 5 stars
Reviewed on 9/8/2021
Very thorough and willing to take the time that we needed. Great bedside manner.
5 out of 5 stars5 of 5 stars
Reviewed on 9/3/2021
very knowledgeable and great bedside manner
5 out of 5 stars5 of 5 stars
Reviewed on 8/31/2021
Dr. Kluetz did a very thorough exam and explained everything in layman terms so that both myself and daughter understood.
5 out of 5 stars5 of 5 stars
Reviewed on 8/31/2021
felt he was easily accessible and created a proactive treatment plan to address my concern; answered my questions in a calm and thorough manner and gave adequate time to the visit;
5 out of 5 stars5 of 5 stars
Reviewed on 8/29/2021
Very friendly and patient and listened to my daughter describe her pain.
5 out of 5 stars5 of 5 stars
Reviewed on 8/19/2021
Very nice and professional
5 out of 5 stars5 of 5 stars
Reviewed on 8/17/2021
My daughter was happy that Dr. Kluetz took the time to talk to and ask her questions and not direct them at me ( her mom)
4 out of 5 stars4 of 5 stars
Reviewed on 7/30/2021
Showed empathy. Was immediately able to find a partial cause and solution to my pain.
5 out of 5 stars5 of 5 stars
Reviewed on 7/29/2021
Dr. Kleutz has treated 2 different sports related issues for me! I am very happy with all aspects of my care from him!
5 out of 5 stars5 of 5 stars
Reviewed on 7/28/2021
Kathy who answered the phone was pleasant and very helpful in getting our son seen that day. She returned our phone call promptly!
5 out of 5 stars5 of 5 stars
Reviewed on 7/9/2021
Great experience!
5 out of 5 stars5 of 5 stars
Reviewed on 6/28/2021
Doctor was very professional and answered all questions ask by patient.
5 out of 5 stars5 of 5 stars
Reviewed on 6/26/2021
fantastic care!
5 out of 5 stars5 of 5 stars
Reviewed on 6/6/2021
Dr. Kluetz is very friendly and helpful.
5 out of 5 stars5 of 5 stars
Reviewed on 5/27/2021
Dr. Kluetz was professional and personable
5 out of 5 stars5 of 5 stars
Reviewed on 5/5/2021
Very pleased w overall experience!
5 out of 5 stars5 of 5 stars
Reviewed on 5/2/2021
The information packet provided had Dr. Kluetz's email and contact info. I had to email him a follow up question and he responded very quickly.
5 out of 5 stars5 of 5 stars
Reviewed on 4/23/2021
Staff is always friendly.
4 out of 5 stars4 of 5 stars
Reviewed on 4/15/2021
He was kind. He didn't seem rushed or uninterested.
5 out of 5 stars5 of 5 stars
Reviewed on 4/12/2021
Dr. Kluetz is thorough, yet efficient and effective in his assessments. He is kind, explains things easily and thoroughly, and encourages questions without making you feel rushed or silly.
5 out of 5 stars5 of 5 stars
Reviewed on 3/12/2021
He asked lots of questions, evaluate me and let me ask questions. He didn't hurry me
5 out of 5 stars5 of 5 stars
Reviewed on 3/11/2021
Dr. Kluetz took the time to talk to me and helped me understand what my issue is and how to acknowledge when it happens and what to do for it. Like I said before, I’ve been dealing with it all my life and never really got a true diagnosis. Now I know. Thank you Dr. Kluetz!🤗
5 out of 5 stars5 of 5 stars
Reviewed on 2/22/2021
Easy, clear, and thorough
5 out of 5 stars5 of 5 stars
Reviewed on 2/18/2021
Dr. Kluetz explained everything clearly, patiently, and not talking at me as if I were a nimnal.
5 out of 5 stars5 of 5 stars
Reviewed on 2/9/2021
Provided a clear explanation and took time with me listening carefully.
5 out of 5 stars5 of 5 stars
Reviewed on 2/3/2021
Dr. Kluetz included my 4YO in the conversation, even showing her the xrays of her broken bone. He treated her with dignity and respect, even though she is young. His bedside manner is excellent!
5 out of 5 stars5 of 5 stars
Reviewed on 2/2/2021
It was a pleasure to meet Dr. Kluetz. He put me at ease as he was both personable and professional. He didn’t rush the visit and took time to explain the x-rays and his diagnosis.
5 out of 5 stars5 of 5 stars
Reviewed on 1/22/2021
He seems to genuinely care about me as a patient.
5 out of 5 stars5 of 5 stars
Reviewed on 1/20/2021
Heard my concerns and provided feedback about possible outcomes.
5 out of 5 stars5 of 5 stars
Reviewed on 1/19/2021
I really like Dr. Kleutz. I have seen him twice now and he is very concerned and thorough. I would certainly recommend him.